Privacy Policy

This Privacy Policy explains how personal information is collected, used and protected when you visit or make a purchase from the WildBits website operated by Feneri Global.

1. Data Controller

The controller of personal data collected through this website is:

Feneri Global
19 Winchat Close
Coventry
Binley
CV3 2FE

Email: office@feneriglobal.com
Telephone: 00447895526093

2. Information We Collect

When you visit the website or place an order we may collect certain information including:

• name and contact details
• delivery address
• email address
• telephone number
• order details
• payment information processed through secure payment providers
• technical information such as IP address, browser type and device information

We collect this information in order to process orders, communicate with customers and improve the services we provide.

3. How We Use Your Information

Personal information may be used for the following purposes:

• processing and delivering orders
• customer service and support
• order confirmations and shipping updates
• preventing fraud and improving security
• improving website performance and user experience
• complying with legal obligations

4. Payment Processing

Payments on the website are processed through secure third-party payment providers such as Stripe and other supported payment systems.

We do not store full payment card details on our servers.

5. Cookies and Tracking Technologies

The website may use cookies and similar technologies to improve functionality, analyse traffic and provide a better browsing experience.

Cookies may store anonymous information such as browser type, pages visited and time spent on the website.

You can manage or disable cookies through your browser settings.

6. Data Sharing

We may share necessary information with trusted service providers involved in operating the store including:

• payment providers
• shipping and logistics partners
• website hosting providers
• analytics services

These partners only receive the information required to perform their services.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting or reporting requirements.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse or disclosure.

9. Your Rights

Depending on applicable data protection laws, you may have the right to:

• request access to your personal data
• request correction of inaccurate data
• request deletion of personal data
• object to certain processing activities
• request restriction of processing

To exercise these rights please contact us using the contact information provided below.

10. Third-Party Websites

Our website may contain links to external websites such as online marketplaces or partner services.

We are not responsible for the privacy practices of these third-party websites.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time.

Updated versions will be published on this page.

12. Contact

If you have questions about this Privacy Policy or how your personal data is handled, please contact:

Feneri Global
Email: office@feneriglobal.com
Telephone: 00447895526093

Last updated: 2026